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For us the distribution of vouchers was very difficult, there was a lot of administration involved. The situation is different with the Edenred card, just a few clicks and the crediting is done, and its usage is much simpler, I don’t need to select from among 80 types of Cafeteria components.
I don’t like paper based vouchers, if I didn’t give them the exact amount, they couldn’t give me change. It was also problematic that I constantly had to search for acceptors. I don’t have such problems with the Edenred Card: I pay exactly as much as I purchase and I can pay with it at every POS terminal.
Recently the proportion of those who pay with gift cards has surprisingly jumped. I think that this is good for everyone: for the customers it’s convenient, while our turnover has risen and we don’t have to worry about the collection of vouchers either.